VoIP and group video conferencing provider and latest buy of Microsoft, Skype has crashed, as users from across the world are citing sign-in and communication issues.
The Inquirer reported that Skype service crashed at about 12:15pm UK time.
Skype's response which was placed on Twitter read: "Some of you may have problems signing in to Skype and making calls. We're investigating and hope to have more details to share soon."
Soon another message said, "Thanks for your patience – we’ve identified the problem and will be rolling out a fix soon."
Engadget stated that the problem was not universal and the fault seemed to be in the latest version of Skype.
Skype faced a similar outage in Dec. 2010 which was more widespread in nature. The outage report comes just days after Microsoft acquired Skype for $8.5 billion.
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Showing posts with label Skype. Show all posts
Showing posts with label Skype. Show all posts
Skype Recovery Methods
Skype issued the following instructions to plug the loophole for Skype on Windows or Mac:
Windows Vista and Windows 7
1. Close Skype.
Windows XP
1. Close Skype.
Mac OS X
1. Quit Skype.
2. Go to the folder ~/Library/Application Support/Skype/
3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).
4. Start Skype.
Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.
Linux
1. Quit Skype.
2. Go to the folder ~/.Skype
3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).
4. Start Skype.
Windows Vista and Windows 7
1. Close Skype.
- Right-click the Skype icon in the system tray (at the bottom right of the screen)
- Choose Quit.
- a. Click Start, type run and press Enter.
- b. Type control folders and click OK.
- c. Select the View tab and ensure relevant entry is enabled.
- a. Click Start, type run and press Enter.
- b. Type %appdata%skype and click OK.
- c. Delete the shared.xml file.
Windows XP
1. Close Skype.
- a. Right-click the Skype icon in the system tray (at the bottom right of the screen)
- b. Choose Quit.
- a. Click Start and then Run...
- b. Type control folders and click OK.
- c. Select the View tab and ensure relevant entry is enabled.
- a. Click Start and then Run...
- b. Type %appdata%skype and click OK.
- c. Delete the shared.xml file.
Mac OS X
1. Quit Skype.
2. Go to the folder ~/Library/Application Support/Skype/
3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).
4. Start Skype.
Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.
Linux
1. Quit Skype.
2. Go to the folder ~/.Skype
3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).
4. Start Skype.
Skype down May 26: Service unavailable
Reports are there that Skype is down, along with their download servers. We have tried ours and all is fine,but millions of users around the world have reported thatservice is unavailable to them. Some have said that they cannot connect while others find that the softwareis crashing altogether.
As we are able to get online we thought that maybe it was a mistake, but Pocket-Lint is also having thesame issue. This is a serious problem for not only them but for you as well, as they use Skype to communicate with colleagues. However, the tech site has now learned that the outage seems to be only for Windows users, as those on Macs, Android or iOS devices are able to connect.
Skype is already aware of the issue, and has updated their Twitter feed saying that they are trying to resolve the issue. They did not give any indication as to what the issue was, or how long it is likely to take. We would suggest trying to connect to Skype on alternative to a Windows PC or laptop.
As we are able to get online we thought that maybe it was a mistake, but Pocket-Lint is also having thesame issue. This is a serious problem for not only them but for you as well, as they use Skype to communicate with colleagues. However, the tech site has now learned that the outage seems to be only for Windows users, as those on Macs, Android or iOS devices are able to connect.
Skype is already aware of the issue, and has updated their Twitter feed saying that they are trying to resolve the issue. They did not give any indication as to what the issue was, or how long it is likely to take. We would suggest trying to connect to Skype on alternative to a Windows PC or laptop.
